BackOffice

We introduced a robot named Klara into a working office, then invited the employees to rewrite her.

BackOffice, 2017. Made with and inside Klarna, 2017.

I — The workConcept

BackOffice is an open lab for employee engagement and a disruptive look at office culture. We introduced a robot, Klara, into the everyday life of a technology company. Beyond the features we built — delivering mail, staging games, remembering birthdays — we offered the staff a crash course in rapid prototyping and physical computing, and in a makeathon developed new features with them to fit their own workplace.

II — DocumentationPlates

BackOffice — documentation, plate 1 — Plate 01

BackOffice — documentation, plate 2 — Plate 02

BackOffice — documentation, plate 3 — Plate 03

BackOffice — documentation, plate 4 — Plate 04

BackOffice — documentation, plate 5 — Plate 05

III — The storyMaking & meaning

Offices are designed for productivity, rarely for play or curiosity. We wanted to see what would happen if a new kind of colleague arrived — one that needed the staff's help to find its place. The robot became a pretext for conversations about how people actually work together — and the employees became its co-authors.

I — The workConcept

II — DocumentationPlates

III — The storyMaking & meaning

IV — Moving imageFilms (3)